Policies & Order Information
Privacy Policy:

Your privacy is important to us.  No customer information will  be sold or provided to anyone.

Secure Site:

We are a secure site.   You enter the secure area when you place
an order with us.  If you have any questions about this please
contact us.

Payment Method & Policy:

We accept Visa, Master Card, and Discover
If you pay by check or money order the item will be mailed when the check is received. If a check is returned for non payment there is a $25.00 fee.
Your check must be preprinted with your name and address. Also include  your phone number.

Return Policy:

We guarantee satisfaction or your money back.   Within 5 days from receipt of your order if you are not totally satisfied with your purchase (or unopened house or furniture kit) please return it for a refund or exchange.

Your sales slip from Topez Miniatures and Glass must accompany your return  for a refund or exchange.

Ordering Information:

Use  our shopping cart! We will contact you within 48 hours to verify your order so be sure to include your E-mail address and a daytime phone number. If outside the United States you must include an E-mail address.
You will received an online confirmation when you place your order, but you must include an E-mail address to receive this confirmation.

Call us toll free 877-221-8251, we'd be happy to take your order over the phone. We want your shopping experience to be as pleasant as possible

Sales Tax:

For Michigan residents a 6% state sales tax will be added to your order.

Shipping information:

We will contact you within 48 hours as to a ship date.

We ship priority mail unless requested otherwise.

Estimated shipping Costs.

We ship based on weight and distance based on the priority mail rates.     The above chart is for information purposes.  Actual shipping will vary.

Email us at  tobie@topez.com